NO Ifs, NO Ands and No Buts. Your Satisfaction is Guaranteed or Your Money Back!
When COVID hit the world in March 2020 the world was shut down, and customer service vanished. Was it because of COVID or because companies were thinking only of survival? When I wrote Feelings in 1979, the first customer service program ever developed in the world. I saw organizations spending millions on advertising trying to … Read more
Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service.
©2023 Service Quality Institute | The Global Leader in Customer Service. | SQI Spanish | Terms & Conditions | Privacy Policy
