NO Ifs, NO Ands and No Buts. Your Satisfaction is Guaranteed or Your Money Back!

Service Quality Institute

Handling Irate Customers and Difficult Situations

Distinguish your organization from the competition in the way it handles customer complaints. Dealing with irate customers is one of the most pressure-packed experiences you will ever encounter on any job.Remember… difficult situations can go from bad to worse in a hurry.

Participant Information

Fields marked with * are mandatory

Your Products

Products
Price
How to turn Irate Customers into Raving Fans x1
$97.00

Order Summary

Have a coupon? Click here to enter your code
Product
Total
1
How to turn Irate Customers into Raving Fans
How to turn Irate Customers into Raving Fans × 1
$97.00
Subtotal $97.00
Total $97.00

Payment Information

All transactions are secure and encrypted. Credit card information is never stored on our servers.

  • Pay with your credit card via Stripe.

Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.

We Respect Your Privacy & Information

All Online - Get Instant Access!

  • 38 Video Training Lessons

    Short to-the-point and easy to learn lessons that engrain the training so you benefit immediately.

  • Downloadable lessons and assignments

    Practice and implement as you learn – it’s the way to ensure success and build habits!

  • Downloadable Technique Card

    To keep in front of you and keep the techniques top-of-mind as you work.

  • Certificate of Completion

    A certificate of completion and accomplishment from the leader in customer service training, Service Quality Institute.

100% Satisfaction Guaranteed!

You have to take enough risks in life, this shouldn’t be one of them. Try this out on us and if you aren’t happy just send us an email and we’ll refund your entire purchase – no questions asked.

Privacy

We will not share or trade online information that you provide us (including e-mail addresses).

Led by John Tschohl

The #1 Customer Service Strategist, who wrote the book on Customer Service, "Achieving Excellence Through Customer Service".
  • Email or call us for support

    shipping@servicequality.com
    800-548-0538

  • We Protect Your Privacy

  • 100% Satisfaction Guaranteed

  • Your Information Is Secure