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John Tschohl Seminars

Improve Your Customer Service with the Service Quality Institute

Trust the Service Quality Institute

John Tschohl, founder of the Service Quality Institute, has been a pioneer in the customer service training industry for over 40 years, implementing customer service training programs for over 20,000 organizations around the world.

  • All Supporting Video Content (in DVD or Flash Drive formats)
  • A Complete Facilitator’s Manual with exercises, insights, and talking points
  • A Power-Point Presentation to enhance your training program experience
  • A Printable Certification Template
  • Free Shipping Worldwide

Here's an excerpt from one of our videos on how to deal with irate customers:

See How We Can Improve Your Customer Service TODAY!

Fill out the form below and we’ll get back to you with a recommendation for your ideal training program. You’ll also receive introductory materials, an ebook and full video from one of our programs – completely free.
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