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Delta Dental

Tom Raffio 
President & CEO 
email – TomRaffio@nedelta.com 
ph 603 223-1000
fax 603 223-1299

Northeast Delta Dental 
One Delta Drive
PO Box 2002
Concord, New Hampshire 03302-2002
1-800-537-1715
www.nedelta.com

 

Delta Dental Guarantee

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Guarantee

Since the inception of GOSE, Northeast Delta Dental’s market share has increased from 20 percent in their three states to 50 percent in Maine, 70 percent in New Hampshire and
60 percent in Vermont.

Northeast Delta Dental Service Guarantee Historical Metrics 1995-2021

GOSE 2018

GOSE 2017

GOSE 2016

GOSE 2015

GOSE 2014

GOSE 2013

GOSE 2012

GOSE 2011

GOSE 2010 

GOSE 2009

2021 Statistics

Our total 2021 revenue was $422,985,566

 

Our total 2021 net income was $15,801,352 net income.

 

Northeast Delta Dental is a non-profit. The Reserve/Surplus is $173,706,866 vs $8,573,838 when Raffio started in 1995 as CEO with the GOSE plan.


Primary subscribers 
517,428


Cover individuals 
963,674


Total Full Time Employees is 189


Our market share in their tri-state region is: New Hampshire 70%, Vermont 60% and Maine 50%


2021 Training Summary

 

Amount spent on training in 2021 was $131,707


Dollars per Full Time Employee = $744

% of payroll spent on training 
= 0.89%

 

Tom Raffio’s new book available on Amazon, Prepare for Crisis – Plan to Thrive:

The Inside Story of How One Company did it Right in 2020 and invested $27 million (about 8% of their annual revenue) in stakeholder relief.