President & CEO
email – TomRaffio@nedelta.com
ph 603 223-1000
fax 603 223-1299
Northeast Delta Dental
One Delta Drive
PO Box 2002
Concord, New Hampshire 03302-2002
Since the inception of GOSE, Northeast Delta Dental’s market share has increased from 20 percent in their three states to 50 percent in Maine, 70 percent in New Hampshire and
60 percent in Vermont.
Northeast Delta Dental Service Guarantee Historical Metrics 1995-2021
Our total 2021 revenue was $422,985,566
Our total 2021 net income was $15,801,352 net income.
Northeast Delta Dental is a non-profit. The Reserve/Surplus is $173,706,866 vs $8,573,838 when Raffio started in 1995 as CEO with the GOSE plan.
Primary subscribers 517,428
Cover individuals 963,674
Total Full Time Employees is 189
Our market share in their tri-state region is: New Hampshire 70%, Vermont 60% and Maine 50%
2021 Training Summary
Amount spent on training in 2021 was $131,707
Dollars per Full Time Employee = $744
% of payroll spent on training = 0.89%
Tom Raffio’s new book available on Amazon, Prepare for Crisis – Plan to Thrive:
The Inside Story of How One Company did it Right in 2020 and invested $27 million (about 8% of their annual revenue) in stakeholder relief.