How to take Unhappy Customers from Hell to Heaven in 60 Seconds or Less! This contemporary customer service recovery program guarantees results or your money back. Our proven 4-step method of recovery will take any unsatisfied customer and make them loyal to your organization for life.
- A user-friendly 134 page count page Leader Guide
- A Flash Drive containing Videos for the leader (facilitator) to train a group of participants.
Implemented in 1 session of 2-3 hours each.
(3-4 hours each in developing countries)