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John Tschohl Seminars
Facilitator Package

Facilitator Package

1 Leader Guide and a Flash Drive containing Videos

$799.00

Description

How to take Unhappy Customers from Hell to Heaven in 60 Seconds or Less! This contemporary customer service recovery program guarantees results or your money back. Our proven 4-step method of recovery will take any unsatisfied customer and make them loyal to your organization for life.

  • A user-friendly 134 page count page Leader Guide
  • A Flash Drive containing Videos for the leader (facilitator) to train a group of participants.

Implemented in 1 session of 2-3 hours each.
(3-4 hours each in developing countries)

Additional information

Weight 48 oz
Dimensions 13 × 12 × 3 in
Language

English, Spanish

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