Introductory Start-up

Description

Learn how to make on-the-spot decisions with confidence. Dramatically shorteng the time it takes to complete any task for customers and co-workers by: Doing it fast, Doing it now, and Doing it right!

Kick off training right-away with this easy to use Facilitator and Participant Package for 25 Participants!
Includes:

• A user-friendly 150 page count page Leader Guide
• A set of 2 DVDs for a leader (facilitator) to train a group of participants
• 25 Participant Packages. An easy to read 130 page Participant Book for participants to follow along
• Customer service performance standards
• Quality technique card
• Certificate of accomplishment

Implemented in 2 sessions, spaced one week apart of 2-3 hours each.
(3-4 hours each in developing countries)

Only $52 per Participant!