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Introductory Start-up: Spirit of Excellence


10000 in stock







Providing quality care is more of a challenge now than ever before. Not only because technological advances in medicine have created a multitude of treatment options, but also because patients are more knowledgeable – and they want to be informed. In fact, informing has become as much a part of treatment as intervention. And that’s why responsible health care providers know how to provide this information competently, accurately and compassionately.

Preview Deliverables

Participant Book
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Leader Guide
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Certificate of Completion
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Technique Card
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Additional information

Weight 256 oz
Dimensions 12 × 10 × 13 in


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Kick off training right-away with this easy to use Facilitator and Participant Package for 25 Participants!

  • A user-friendly 111 page count page Leader Guide
  • A set of 3 DVDs for a leader (facilitator) to train a group of participants
  • 25 Participant Packages. An easy to follow, easy to read 129 page Participant Book for participants to follow along
  • Quality technique card
  • Certificate of accomplishment
  • Customer Service Performance Standard