NO Ifs, NO Ands and No Buts. Your Satisfaction is Guaranteed or Your Money Back!
How to take Unhappy Customers from Hell to Heaven in 60 Seconds or Less! This contemporary customer service recovery program guarantees results or your money back. Our proven 4-step method of recovery will take any unsatisfied customer and make them loyal to your organization for life.
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Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service.