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It is critical for employees to want to move up. One thing that limits employees growth is that they don’t dream–they feel secure and content. For many reasons — low self-worth, being complacent, lack of ambition — they do not believe that they can move up and accomplish more. Ideal employees think Big. Work diligently to become indispensable. Achieve their goals and make their dreams come true.
Employees who succeed get ahead by doing more, and working creatively—being extraordinary by being faster, more remarkable and more human.
This online course includes 20 video training modules, worksheets, a test, a quick reference technique card and a certificate upon completion.
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Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service.