Designed to get all employees to remember and use your customers’ names. Use Remember Me to gain a competitive advantage and emotionally lock your customers into your organization. People love to hear their own name. This program trains employees to recognize the importance of making customers feel important and cared for.
Kick off training right-away with this easy to use Facilitator and Participant Package for 25 Participants! Includes a Leader Guide, 1 Flash Drive and 25 Participant Packages.
- A user-friendly 157 page count page Leader Guide
- A Flash Drive for the leader (facilitator) containing videos to train the group of participants
- 25 Participant Packages. An easy to read 101 page Participant Book for participants to follow along
- Quality technique card
- Certificate of accomplishment
- Customer Service Performance Standard
Implemented in 2 sessions, spaced one week apart of 2-3 hours each.
(3-4 hours each in developing countries)
Less than $60 per Participant!