Facilitator Package

Description

Designed to get all employees to remember and use your customers’ names. Use Remember Me to gain a competitive advantage and emotionally lock your customers into your organization. People love to hear their own name. This program trains employees to recognize the importance of making customers feel important and cared for.

• A user-friendly 157 page count page Leader Guide
• A set of 2 DVDs for a leader (facilitator) to train a group of participants

Implemented in 2 sessions, spaced one week apart of 2-3 hours each.
(3-4 hours each in developing countries)