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Customer service has many elements that allow you to deliver superior customer service. I believe your name is a precious possession and when a company uses your name it elevates the customer experience. People value their names and the capital they bring to any conversation, interaction, or relationship. People love to hear their names. More … Read more
While the world is shut down, there are a few firms that understand the pain their customers are going through because of COVID-19. This is a time to help your customers and think long term. It has separated the boys from the men, and the leaders from the followers. Many are just copy cats. Delta … Read more
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